Help/Engage
WalletPush automations
Build WalletPush automations that fire on signup, tags, webhooks, or schedules — then send a push, email, offer, or points update.
Open Automations (/business/automations) and click Create Automation.
An automation is a trigger plus one or more actions. Typical flow: member enrolls → welcome push + email. Or: tag added → issue an offer.
Steps
- Open Automations → Create Automation.
- Name it (example: “Welcome push”).
- Choose a trigger, such as:
- Pass created / member enrolled - Tag added - Webhook received - Schedule / time-based
- Add actions: send a push, send email, update points, attach an offer, or call a webhook.
- In push and email text, use placeholders (
${First_Name},${Points},${Pass_Serial_Number}). Customer fields are filled from live member data when the automation runs. - Save and turn it on.
Placeholders
Two layers:
- Trigger context (what just happened): serial number, points delta, new balance.
- Member data (who it is): first name, points, offer, email.
Write the message the way you want it to read on the phone. Test with a real enroll or a real push, not only a “saved” toggle.
Related
- One-off broadcasts: Send a push
- SMTP must be connected for email actions: Email / SMTP